Returns & Exchanges

At Something Went Wrong, we believe perfection is overrated, but your satisfaction isn't. If your order isn't quite right, you have 30 days from the delivery date to return or exchange your items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the unworn items with all original tags attached into the original packaging to ensure they arrive safely.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.

• 4.
  Wait for Processing

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method or ship your exchange within 5-7 business days.